Sustainability

A sustainable business

The world is changing, and the challenges of today call for a renewed and strengthened concept of responsibility.

For Tivoli, this means that we will prioritize sustainability both in- and outside Tivoli Gardens (e.g. in collaboration with suppliers), and that we will intensify our efforts to become a sustainable business.

Sustainability continued to be a crucial aspect of our work in 2024, and for the first time, this area has been integrated into the annual report.

Download the report for 2024

Environment

Tivoli’s sustainability ambitions have resulted in the approval of Tivoli’s 2024 targets by the Science Based Targets initiative (SBTi), an organisation that ensures corporate climate targets are aligned with science. As such, the approval is a scientifically based endorsement of Tivoli’s climate targets. Tivoli’s climate strategy includes a target of reaching carbon neutrality for scope 1 and 2 emissions as early as the end of 2025.
In 2022, Tivoli entered into a power purchase agreement that contributes to connecting more renewable energy to the Danish grid. The agreement is valid for a period of five years starting in 2023. Tivoli is carrying out energy renovations of buildings and rides to ensure lower and more efficient energy use. These include major replacements of ventilation systems, building insulation, smart metering and replacing thousands of light bulbs and other lighting with LED lighting.

Tivoli has set a target of a 25% reduction in carbon emissions in the value chain (scope 3) by 2030, which includes food and textile procurement, packaging and furniture as well as construction and scenography. The target has also been validated by SBTi. To reach this target, Tivoli is optimizing its work processes, procurement and investment procedures with a focus on circularity. Tivoli is certified as a ‘Green Attraction’ and Nimb Hotel has achieved ‘Green Key’ certification.

Green Attraction and Green Key

In 2022, Tivoli was awarded the environmental certification Green Attraction, becoming the first amusement park in Denmark to receive this recognition. The certification requires Tivoli to meet a wide range of criteria for environmentally friendly operations. The total of 240 criteria broadly focusses on, among other things, reduced resource consumption, green procurement requirements, climate accounting, supplier requirements, and waste management. The certification ensures that Tivoli's sustainability initiatives and work processes are documented and demonstrated annually to an independent expert council, with the aim of an annual increase in the certification rating.

In 2024, Nimb Hotel was awarded the corresponding environmental certification for hotels, Green Key, becoming the first 5-star superior hotel in Denmark to receive this recognition.

Social

Tivoli is a diverse and multi-generational workplace with many different professions and a high proportion of young workers during the individual seasons. For many of them, Tivoli is their first job. There is a high retention rate between seasons, which not only shows that employees value Tivoli as a workplace but also ensures continuity and a high level of service. Well-being and the working environment are high priorities for Tivoli, which is reflected in a high level of employee satisfaction, among other things. Tivoli must be a safe place to work. Targeted efforts to reduce the number of days off work due to incidents and accidents resulted in the accident rate in 2024 being on a par with the previous year, while the number of days off work due to incidents was reduced by 30%.

Tivoli’s corporate social responsibility includes long-term philanthropic partnerships that benefit as many people as possible. The focus is on children who do not have the same opportunities as others to visit Tivoli. A long-standing partnership with Danish Regions allows children who have been hospitalised to exchange their hospital wristband for a Tivoli wristband. The children’s charities ‘familier med kræftramte børn’ and ‘SMILfonden’ also visit Tivoli annually. We also support the charities ‘BørneTelefonen’ and ‘Joannahuset’.

Tivoli strives to reflect the diversity of the society we live in and its visitors. As part of these efforts, Tivoli has joined the Confederation of Danish Industry’s diversity pledge and is working to ensure that the business community in Denmark reaches a gender distribution of 40/60 by 2030. In 2024, a positive development was seen at other management levels, with the share rising from 30% to 32%.

Governance

Compliance at all levels of the organisation is the foundation for the operation and development of the 181-year-old Gardens. Extensive digitalisation of processes requires a heightened focus on data ethics, and Tivoli organised several focus and training sessions throughout the year to raise awareness of GDPR rules.

Tivoli has a comprehensive set of policies and guidelines in place that set out general principles and define how to deal with specific situations. These policies support Tivoli’s sustainability ambitions and help to achieve the company’s goals.

Tivoli assesses price and procurement conditions in terms of climate, environment and human rights and prioritises suppliers with safe working conditions. Major procurement projects must be contract-based and include sustainability documents. Tivoli will continue its efforts to improve supplier management and ensure compliance with their Code of Conduct.