Tivoli Lux

Tivoli Lux is a benefits program for Tivoli Pass holders, offering exclusive advantages and discounts both during and outside Tivoli Gardens’ seasons.

Benefits vary by season but may include:

• 10% discount at the Little Tivoli shop
• Priority access to ticket releases for shows, concerts, and events
• Discounts on your entire bill at selected restaurants
• Coffee or tea for DKK 25 (including mug deposit)

Purchase a Tivoli Pass and unlock access to Tivoli Lux.

Tivoli Lux is a benefits program offering exclusive advantages and discount for Tivoli Pass holders. All types of Tivoli Passes* provide access to the benefits program.

To access Tivoli Lux, you’ll need:

• A valid Tivoli Pass registered in your name.
• To download the Tivoli app on your smartphone, create a My Tivoli profile, and link your Tivoli Pass to this account.

To use the benefits in the Tivoli app, your My Tivoli profile must use the same name and email address registered with your Tivoli Pass.

*Please note that certain special passes also grant access to Tivoli Lux, including Shareholder Passes, Tivoli Business Club Passes, VIP Passes, Exclusive Passes, and Companion Passes. Many of these are not available for public purchase and are issued directly by Tivoli Gardens.

Having trouble logging in?
If you’re unable to log in, it could be because you haven’t created a My Tivoli profile yet, or you may not have verified your profile, which must be done within 24 hours of creation. If more than 24 hours have passed, please visit the Tivoli Box Office, contact our Call Centre, or email tivolikort@tivoli.dk for assistance.

If you don’t have a smartphone and thus cannot redeem the benefits via the Tivoli app, simply obtain a printed voucher at the Tivoli Service Centre to redeem benefits during your visit.

Please note that vouchers are only issued to Tivoli Pass holders without smartphone access. Hence, you must have a physical Tivoli Pass in order to obtain the printed vouchers.

Tivoli Lux benefits can only be redeemed through the Tivoli app. Please download the Tivoli app and log in to your My Tivoli profile. To access and enjoy the benefits, make sure that a valid Tivoli Pass is registered to your profile.

You can redeem as many of the available benefits as you like. All current benefits are listed under the Tivoli Lux tab in the Tivoli app.

Redeeming a benefit multiple times
The details for each benefit listed in the Tivoli app specify how many times it can be redeemed and for how many people.

Problems selecting or redeeming a benefit
Some benefits can only be redeemed once, so if you’ve already used one, you may not be able to redeem it again. Be sure to check the terms and conditions in the benefit description before attempting to redeem any benefit. If you receive an error message when trying to redeem a benefit, please contact tivolikort@tivoli.dk or visit the Tivoli Box Office for assistance.

Deleted benefits
Benefits are only available for a limited time. Once the redemption period ends, the benefit will disappear from the app, even if you haven’t used it. Be sure to check the benefit description for its validity period. If you believe there has been an error in the app, please contact tivolikort@tivoli.dk.

Unredeemed, activated benefits
If you accidentally swiped the redemption button and haven’t used the benefit, please contact tivolikort@tivoli.dk or visit the Tivoli Box Office, and we’ll help you reset the benefit.

Tivoli Lux offers a variety of benefits, both during and outside Tivoli Gardens’ seasons. These may include discounts on food and drinks at our restaurants and Tivoli Food Hall, pre-sale tickets for shows and events, priority booking for Friday Rock concerts with reserved seating, and discounts on Ride Passes.

Scroll to the top of this page to see the current benefits redeemable through the Tivoli app.

You can read more about the terms and conditions that apply to the Tivoli Lux benefits program here.

Multiple Tivoli Passes
The number of benefits remains the same, regardless of how many passes are linked to your My Tivoli profile.

Using printed benefits
Benefits cannot be redeemed by printing descriptions or images from tivoli.dk or from a newsletter. Benefits must be activated and redeemed through the Tivoli app.

Unsubscribing from Tivoli Lux
Your access to the Tivoli Lux benefits program will end on the expiration date of your Tivoli Pass.